ACE

What is ACE?

ACE is a comprehensive, web-based platform that streamlines debt collection and accounts receivable management for a diverse range of industries, including collection agencies, attorneys, property managers, healthcare providers, and government agencies. Its robust set of tools and features enables users to enhance client relationship management, optimize data collection and analytics, efficiently manage client assignments, and seamlessly integrate payment processing capabilities

Highlights

• Extensive payment processing options: Accept payments online via credit card, direct payment, and ACH, with the ability to set up client-specific payment processors and leverage Authorize.Net and Verisign payment gateways
• Automated client communication: Automate the generation of payment confirmation and deduction notifications through letters or emails, keeping clients informed throughout the collection process
• Flexible account management: Easily forward accounts to other ACE customers, with tools for account selection, distribution, recall, and cancellation, while maintaining visibility and control over the collection process
• Powerful automation capabilities: Streamline routine tasks such as downloading account placement files, uploading remittance files, and generating reports through customizable job processes and scheduling
• Integrated Virtual Agent Collector: Leverage a proven, 24/7 automated collection platform that provides consumers with a comfortable, self-paced resolution process, enhancing compliance and efficiency.