What is Alloy Navigator?
Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to efficiently manage their IT operations. This comprehensive platform offers an integrated suite of features, including help desk, network inventory, and knowledge base management, as well as support for ITIL-driven standards such as change and configuration management. The solution's intelligent interface automatically creates meaningful relationships between relevant data, providing users with a comprehensive view of their IT infrastructure components
Highlights
- Integrated help desk, network inventory, and knowledge base capabilities
- Support for ITIL-driven standards like change and configuration management
- Automated data relationship creation for a comprehensive view of IT infrastructure
- Workflow management tools for designing and customizing IT processes
- Online web portal, self-service portal, and mobile portal for end users and technicians
- One-click network auditing, physical inventory management, and software licensing compliance tools
- Interactive dashboards, scheduled reporting, and real-time data analysis
Platforms
- Mac
- iPhone
- On-Premise Linux
- Web-based
- Chrome OS
- Cloud, SaaS, Web-based
- iPad
- Desktop Windows
- Online
- Mobile iPad
- Self-Hosted
- Desktop Linux
- Mobile iPhone
- On-Premise Windows
- Desktop Chromebook
- Mobile Android
- Desktop Mac
- Linux
- Android
- Windows
Languages
- English
- German
- French
- Italian
- Portuguese
- Russian
- Spanish
- Chinese (Simplified)
Features
Issue Tracking
Helpdesk ticketing
IT Asset Management
Knowledge Management
Ticketing
Configuration Management
Self-Service Integration
Knowledge Base
Change Management
License management
Task Automation
Inventory Management
Software Auditing
License inventory
Workflow Automation
Task Time Tracking
Service Level Management
Employee Self service