What is Aloware?
Aloware is a comprehensive contact center software designed to empower sales and support teams with the tools they need to succeed. Its all-in-one platform enables seamless communication with customers through multiple channels, including voice, text, email, and social media.
Highlights
- Multichannel engagement: Allows teams to connect with customers via phone, text, email, and social platforms, providing a unified communication experience
- Seamless CRM integration: Integrates with leading CRM and helpdesk solutions, such as HubSpot and Pipedrive, to streamline customer data management
- Automated workflows: Offers customizable workflows and triggers to help teams maximize their time and efficiency in building customer relationships
- Unlimited calls and texts: Provides unlimited inbound minutes and SMS, allowing teams to focus on customer conversations without worrying about usage limits.
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Videos
Documentation