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Amadeus Sales & Event Management

Manages customer relationships, employee training, revenue, bookings, costs, and guest satisfaction.

Made by Amadeus

  • Email/Help Desk

  • 24/7 (Live rep)

  • Phone Support

  • FAQs/Forum

What is Amadeus Sales & Event Management?

Amadeus Sales & Event Management is a comprehensive sales and catering solution designed to meet the needs of mid- and large-size organizations, including hotels, convention centers, banquet halls, catering facilities, and golf clubs. Available in both on-premises and cloud-based versions, this module offers a secure and scalable foundation that continues to expand its capabilities with mobile, automation, and collaboration features to cater to the evolving needs of the workforce, customers, and prospects

Highlights

  • Automated BEOs (Banquet Event Orders), banquet checks, and digital function diary to streamline catering operations
  • Integrated CRM (Customer Relationship Management) to manage leads, customer information, and space availability across multiple rooms and properties
  • Collaborative tools for event planning, including menu selection and resource management based on customer requirements
  • Ability to handle multi-location and global businesses with support for multiple languages, currencies, and taxes
  • API integration with various third-party solutions, such as Agilysys, Cvent, Saturn, and BirchStreet, allowing for seamless data exchange
  • Customizable dashboards and reporting capabilities to provide insights into regional and overall business performance

Platforms

  • Mobile iPad
  • Mobile Android
  • Web-based
  • On-Premise Linux
  • Mobile iPhone
  • Cloud, SaaS, Web-based
  • Desktop Windows
  • Desktop Linux
  • Desktop Mac
  • Desktop Chromebook
  • On-Premise Windows

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Features

    • Email/Help Desk

    • Phone Support

    • FAQs/Forum

    • 24/7 (Live rep)

    • Webinars