Answerbase

What is Answerbase?

Answerbase is a robust knowledge management platform designed to enhance customer support and e-commerce experiences. It empowers websites of all sizes to harness the power of community-driven Q&A, enabling users to ask questions, receive quality answers, and explore relevant content and articles. The platform is built and managed by Lumin Creative, a team of professionals and engineers with years of experience in providing Q&A and social media solutions for some of the world's most popular websites

Highlights

• Comprehensive administration and moderation tools: Customizable platform, user group management, content insights, collaboration features, and more, giving administrators the tools to effectively manage all aspects of the platform
• Community Q&A capabilities: Ability to enable or disable community-driven Q&A, allowing businesses to leverage the expertise of customers, product evangelists, and industry experts
• White-labeled platform: Easily customizable look and feel, including logo, color scheme, header, footer, and CSS, for a seamless integration with the website
• Advanced integrations and custom developments: Answerbase Enterprise offers 100 custom adaptations and developments to meet unique requirements, with a knowledgeable team to manage setup, integration, and provide web-based education and training
• E-commerce Q&A features: Increased sales, improved search traffic, enhanced customer engagement, and expanded remarketing reach through product page Q&A widgets and advanced moderation tools.