What is Applied CSR24?
Applied CSR24 is a cloud-based customer service software that empowers businesses to deliver a seamless and personalized self-service experience for their clients. This innovative solution connects customers to the essential information and functionalities within the company's management system, ensuring they can access the services they need anytime, anywhere, and on any device
Highlights
- Online customer portal and mobile app: Clients can access policy details, submit claims, and make payments through a branded self-service platform
- Automated claims processing: Customers can submit auto claims directly from their mobile devices, with the system collecting the necessary details through an automated chatbot
- Policy management: Policyholders can make changes to their policies based on their individual requirements, with the updates synchronizing automatically to the management system
- Customizable branding: Businesses can customize the portal and mobile app using their own colors and imagery, reinforcing their brand identity and creating a cohesive customer experience.