What is Applied Epic?
Applied Epic is a comprehensive agency management platform that empowers insurance agencies to streamline operations, enhance customer service, and drive business growth. Its open and scalable architecture integrates seamlessly with a wide range of third-party applications, enabling agencies to manage their P&C and benefits books of business from a single, centralized system
Highlights
- Unified Management: Provides a single view of the customer, allowing all roles, locations, and lines of business to be managed from a centralized portal, improving visibility and consistency across the organization
- Workflow Automation: Enables administrators to create, adapt, and reassign workflows, ensuring standardized business processes and enhanced productivity across the agency
- Integrated Insurer Connectivity: Facilitates direct data exchange with insurance carriers, streamlining policy information sharing and service for both personal and commercial lines
- Omnichannel Customer Experience: Offers seamless integration with online client portals and mobile applications, allowing customers to access policy details and manage their accounts 24/7
- Flexible Payments: Delivers a superior digital payments platform, enhancing the customer experience and streamlining the agency's financial processes.
Features
Email/Help Desk
Phone Support
Chat
In Person
Live Online
Knowledge Base
Webinars
Videos
Documentation