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Applied Epic

Enables agencies to manage customer relationships, policies, benefits, sales, and financial accounting in a single application.

Made by Applied Systems

  • Email/Help Desk

  • Knowledge Base

  • Chat

  • Phone Support

What is Applied Epic?

Applied Epic is a comprehensive agency management platform that empowers insurance agencies to streamline operations, enhance customer service, and drive business growth. Its open and scalable architecture integrates seamlessly with a wide range of third-party applications, enabling agencies to manage their P&C and benefits books of business from a single, centralized system

Highlights

  • Unified Management: Provides a single view of the customer, allowing all roles, locations, and lines of business to be managed from a centralized portal, improving visibility and consistency across the organization
  • Workflow Automation: Enables administrators to create, adapt, and reassign workflows, ensuring standardized business processes and enhanced productivity across the agency
  • Integrated Insurer Connectivity: Facilitates direct data exchange with insurance carriers, streamlining policy information sharing and service for both personal and commercial lines
  • Omnichannel Customer Experience: Offers seamless integration with online client portals and mobile applications, allowing customers to access policy details and manage their accounts 24/7
  • Flexible Payments: Delivers a superior digital payments platform, enhancing the customer experience and streamlining the agency's financial processes.

Platforms

  • Mobile Android
  • Desktop Linux
  • Desktop Windows
  • Windows
  • Mobile iPhone
  • Desktop Chromebook
  • Cloud, SaaS, Web-based
  • Mobile iPad
  • On-Premise Linux
  • Web-based
  • Desktop Mac
  • Linux
  • On-Premise Windows

Languages

  • English
  • French

Social

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • In Person

    • Live Online

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation