Atera

What is Atera?

Atera is an all-in-one platform designed to provide IT professionals and managed service providers (MSPs) with comprehensive tools and capabilities to efficiently manage their networks and devices from a centralized interface. The platform offers a suite of integrated solutions, including a help desk, remote monitoring and management (RMM), and reporting functionalities, all accessible through a single dashboard

Highlights

• Intelligent and AI-Powered Ticketing: The platform leverages advanced algorithms and artificial intelligence to streamline the ticketing process, helping IT teams and MSPs respond to and resolve issues more efficiently
• IT Automation: Atera's automation features enable IT professionals to automate repetitive tasks, freeing up time and resources to focus on more strategic initiatives
• Pay-per-Tech Model: The platform's pricing structure is based on the number of technicians, allowing IT teams and MSPs to scale their operations across unlimited devices while optimizing their costs.