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AutoServe1

Enables staff to educate customers on service recommendations using photo and video inspections.

Made by AutoServe1

  • Email/Help Desk

  • Chat

  • Knowledge Base

  • Phone Support

  • FAQs/Forum

What is AutoServe1?

AutoServe1 is a comprehensive digital vehicle inspection (DVI) solution designed to streamline the auto repair process and enhance customer engagement. This cloud-based platform offers configurable workflows, video and image recording capabilities, and real-time communication features to help auto repair shops, automotive garages, and car dealer service centers efficiently manage vehicle inspections and provide transparent service recommendations to their customers

Highlights

  • Configurable Workflows: AutoServe1 allows users to create and customize workflows for different business processes and inspection types using the intuitive Builder1 tool, which offers a drag-and-drop interface to edit screen tabs, sections, and items based on specific needs
  • Video and Image Recording: Technicians can capture videos and images during the inspection process using mobile or tablet devices, which are then seamlessly integrated into the digital inspection reports shared with customers, facilitating clear communication and informed decision-making
  • Real-Time Communication: AutoServe1 enables technicians to quickly and easily input notes or comments into the system using voice-to-text functionality, which can be viewed by other team members in real-time, ensuring effective collaboration and transparency throughout the repair process
  • Performance Tracking: The reporting dashboard feature of AutoServe1 provides users with visual analytics on key metrics, such as tickets by day, total number of inspections, and overall productivity, allowing businesses to monitor and assess their shop's performance and productivity.

Platforms

  • Mobile iPad
  • Cloud, SaaS, Web-based
  • iPad
  • Desktop Linux
  • Desktop Windows
  • Web-based
  • Mobile Android
  • Android
  • iPhone
  • Desktop Mac
  • Mobile iPhone
  • Desktop Chromebook
  • On-Premise Windows
  • On-Premise Linux

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Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • FAQs/Forum

    • Live Online

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation