What is Bettermode?
Bettermode is a comprehensive customer community platform that simplifies the creation and management of enterprise-grade communities. It empowers businesses to engage with their customers, collect valuable feedback, and build meaningful relationships.
Highlights
- Enables product teams to collect ideas and feedback from customers
- Allows customer support and success teams to build resource centers and knowledge bases
- Supports marketing teams in communicating with customers, organizing events, and scaling content generation
- Offers a high degree of customization, with a no-code, block-based page builder and professionally designed templates
- Provides an app ecosystem, third-party integrations, and robust API access for seamless integration with existing systems
- Includes gamification features, such as points, badges, and leaderboards, to enhance user engagement
- Offers a personalized feed for users to follow topics, people, and questions that are most relevant to them
- Provides comprehensive analytics to help community administrators gain valuable insights into their community's performance
Platforms
- Cloud, SaaS, Web-based
- Desktop Windows
- Desktop Linux
- Mobile iPhone
- Mobile iPad
- On-Premise Windows
- Desktop Mac
- Desktop Chromebook
- On-Premise Linux
- Web-based
- Mobile Android
Languages
- German
- English
- French
- Italian
- Japanese
- Korean
- Dutch
- Portuguese
- Spanish
- Turkish
- Chinese (Simplified)
- Chinese (Traditional)
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
Knowledge Base
Webinars
Videos
Documentation