What is Bigin by Zoho CRM?
Bigin by Zoho CRM is a customer relationship management (CRM) software tailored specifically for small businesses, startups, and teams. Trusted by over 20,000 companies, Bigin empowers organizations to unify all customer-facing operations, including marketing, sales, onboarding, delivery, and support, enabling them to manage customer relationships effectively
Highlights
- Streamlined customer operations: Bigin provides a centralized repository for capturing and storing prospect details, such as deals, emails, activities, and social media interactions, allowing teams to manage customer data efficiently
- End-to-end mobile accessibility: The application offers full mobile functionality, enabling users to access and update customer information on-the-go, ensuring seamless customer management
- Workflow automation: Bigin allows businesses to create predefined workflows to automate recurring tasks, such as tracking deal progress and setting up email alerts, streamlining operations and improving productivity
- Integrated collaboration: The software facilitates smooth collaboration and teamwork, enabling employees to work together effectively on customer-related tasks and activities.
Platforms
- Cloud, SaaS, Web-based
- iPad
- Android
- Desktop Mac
- iPhone
- Mobile Android
- Desktop Chromebook
- Desktop Linux
- On-Premise Windows
- Desktop Windows
- Mac
- Web-based
- Mobile iPad
- Mobile iPhone
- On-Premise Linux
Languages
- Arabic
- Bulgarian
- Czech
- Danish
- German
- English
- French
- Hebrew
- Hindi
- Croatian
- Hungarian
- Indonesian
- Italian
- Japanese
- Korean
- Dutch
- Polish
- Portuguese
- Russian
- Spanish
- Swedish
- Thai
- Turkish
- Vietnamese
- Chinese (Simplified)
Features
Email/Help Desk
Phone Support
Chat
FAQs/Forum
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Videos
Documentation