What is Birdeye?
Birdeye is an all-in-one reputation and customer experience platform designed to help local brands and multi-location businesses engage with customers, drive loyalty, and excel in their local markets. Leveraging AI-powered technology, over 100,000 businesses use Birdeye's comprehensive suite of tools to manage online reputation, connect with prospects through digital channels, and gain valuable customer experience insights to grow sales and thrive
Highlights
- AI-powered platform for managing online reputation and customer engagement
- Enables businesses to collect payments through modern and convenient methods like text or online
- Provides customer experience insights to help businesses make data-driven decisions and drive growth
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Videos
Documentation