Birdeye logo

Birdeye

Manages online reputation, connects with prospects, and provides customer experience insights.

Made by Birdeye

  • Email/Help Desk

  • 24/7 (Live rep)

  • Phone Support

  • Knowledge Base

  • Chat

  • FAQs/Forum

What is Birdeye?

Birdeye is an all-in-one reputation and customer experience platform designed to help local brands and multi-location businesses engage with customers, drive loyalty, and excel in their local markets. Leveraging AI-powered technology, over 100,000 businesses use Birdeye's comprehensive suite of tools to manage online reputation, connect with prospects through digital channels, and gain valuable customer experience insights to grow sales and thrive

Highlights

  • AI-powered platform for managing online reputation and customer engagement
  • Enables businesses to collect payments through modern and convenient methods like text or online
  • Provides customer experience insights to help businesses make data-driven decisions and drive growth

Platforms

  • Desktop Linux
  • Mobile Android
  • Mobile iPad
  • Web-based
  • On-Premise Windows
  • Mobile iPhone
  • Cloud, SaaS, Web-based
  • Desktop Windows
  • iPhone
  • Desktop Mac
  • On-Premise Linux
  • Android
  • Desktop Chromebook
  • iPad

Languages

  • English

Social

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • In Person

    • FAQs/Forum

    • Live Online

    • 24/7 (Live rep)

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation