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Bloomfire

Enables teams to access and draw upon their organization's collective intelligence through a searchable and secure platform.

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  • Customer Support

  • productivity

  • Efficiency

  • Artificial intelligence

What is Bloomfire?

Bloomfire is a robust knowledge management platform that empowers teams to centralize and democratize information across an organization. The cloud-based solution enables users to create, share, and discover critical knowledge in a secure, user-friendly environment. Bloomfire's advanced indexing capabilities deeply analyze all file types, including spoken words in videos, to ensure users can quickly find the information they need through a simple keyword search

Highlights

  • Supports over 50 different file formats for seamless content sharing
  • AI-powered search engine that deeply indexes all content for efficient knowledge retrieval
  • Custom categorization and content recommendations to help users discover relevant information
  • Social features like likes, shares, and comments to foster collaboration and engagement
  • Minimal IT involvement required for deployment and scalability across the organization

Platforms

  • Mobile Android
  • Desktop Mac
  • Cloud, SaaS, Web-based
  • Web-based
  • Online
  • Mobile iPad
  • Desktop Chromebook
  • Mobile iPhone
  • Software as a Service (SaaS)
  • Desktop Windows
  • Desktop Linux
  • On-Premise Windows
  • On-Premise Linux

Languages

  • English

Social

Features

    • Knowledge Management

    • Customer Insights

    • Knowledge Base

    • Team Collaboration