brandy.im

What is brandy.im?

Brandy, the Brand Interactions Platform, offers a comprehensive solution for businesses to engage with customers seamlessly across multiple digital channels. By integrating AI-powered virtual assistants, chat applications, and live agent support, Brandy provides a holistic workflow that delivers exceptional customer experiences while achieving up to 70 automation rate

Highlights

• Multichannel Support: Brandy enables businesses to connect with customers on their website, as well as popular messaging apps like WhatsApp, Instagram Direct, Apple Messages for Business, and over 10 additional text-based channels
• AI-Powered Virtual Assistants: Brandy's AI-driven virtual assistants are designed to handle a wide range of customer inquiries and tasks, providing efficient and consistent responses
• Omnichannel Workflow: Brandy combines the capabilities of AI assistants, chat apps, and live agents into a seamless workflow, ensuring a smooth and cohesive customer experience across touchpoints
• Automation Optimization: Brandy's platform can achieve up to 70 automation rate, helping businesses maximize efficiency and improve their overall customer service operations.