What is CallTrackingMetrics?
CallTrackingMetrics is a comprehensive platform that empowers businesses and marketers to optimize their customer interactions and drive revenue growth. Integrating advanced conversation analytics and contact center automation, this solution provides a unified hub to manage all communication channels, including calls, chats, texts, and web forms
Highlights
- Robust call tracking capabilities that enable businesses to capture the true volume and quality of leads from various marketing sources, providing actionable data to increase revenue-driving conversions
- Intelligent call automation powered by artificial intelligence (AI) to efficiently route calls and leads to the right agents based on factors such as customer history, demographics, and behavior
- Advanced analytics and reporting tools that deliver deep insights into customer interactions, allowing for data-driven strategic decision-making
- Seamless integrations with popular marketing and sales platforms, including Google Ads, Salesforce, and Hubspot, to synchronize data and streamline workflows.
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
Knowledge Base
Webinars
Documentation