What is CDR Call Reporting for Cisco?
Variphy is a comprehensive analytics and management platform that empowers Unified Communications professionals with a wide range of capabilities in a single, intuitive interface. Designed with direct input from industry experts, Variphy offers a robust suite of tools to maximize visibility, optimize performance, and enhance the customer experience across Cisco Collaboration ecosystems
Highlights
- Dashboards, UCCX Wallboards, and Widgets for real-time data visualization and customizable reporting
- CUCM CDR Reporting and Call Analytics to gain deep insights into communication traffic and identify issues
- UCCX Reporting and Analytics for comprehensive call center performance monitoring
- Cisco CUBE CDR Reporting to track and analyze external call data
- Variphy Cloud for remote device management and control, macros, and broadcast capabilities
- Change Management and As-Built Reporting to streamline administrative tasks
- DN and DID Inventory Management for efficient resource allocation
- Ninja Enhanced Consulting Services for expert guidance and support
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
Knowledge Base
Webinars
Videos
Documentation