CDR Call Reporting for Cisco logo

CDR Call Reporting for Cisco

Delivers real-time analytics, reporting, and time range selection with accurate data, graphs, and tables to help network managers improve call center performance.

Made by Variphy

  • Email/Help Desk

  • Phone Support

  • Chat

  • Knowledge Base

  • FAQs/Forum

What is CDR Call Reporting for Cisco?

Variphy is a comprehensive analytics and management platform that empowers Unified Communications professionals with a wide range of capabilities in a single, intuitive interface. Designed with direct input from industry experts, Variphy offers a robust suite of tools to maximize visibility, optimize performance, and enhance the customer experience across Cisco Collaboration ecosystems

Highlights

  • Dashboards, UCCX Wallboards, and Widgets for real-time data visualization and customizable reporting
  • CUCM CDR Reporting and Call Analytics to gain deep insights into communication traffic and identify issues
  • UCCX Reporting and Analytics for comprehensive call center performance monitoring
  • Cisco CUBE CDR Reporting to track and analyze external call data
  • Variphy Cloud for remote device management and control, macros, and broadcast capabilities
  • Change Management and As-Built Reporting to streamline administrative tasks
  • DN and DID Inventory Management for efficient resource allocation
  • Ninja Enhanced Consulting Services for expert guidance and support

Platforms

  • On-Premise Windows
  • Mobile iPhone
  • Desktop Chromebook
  • Mobile iPad
  • Cloud, SaaS, Web-based
  • Windows
  • Mobile Android
  • Web-based
  • Mac
  • Linux
  • On-Premise Linux
  • Desktop Windows
  • Desktop Mac
  • Desktop Linux

Languages

  • English

Social

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • In Person

    • FAQs/Forum

    • Live Online

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation