What is Chorus by ZoomInfo?
Chorus.ai is an AI-powered conversation intelligence platform that captures, transcribes, and analyzes sales conversations across phone calls, video meetings, and email. The platform leverages advanced natural language processing to provide real-time insights into customer engagement, enabling sales teams to improve performance, coaching, and overall business outcomes. Chorus.ai's robust analytics engine identifies key trends, highlights critical moments, and surfaces actionable recommendations to help organizations drive more successful customer interactions
Highlights
- Real-time transcription and analysis of sales meetings across multiple communication channels
- Robust analytics engine that identifies trends and critical moments in customer conversations
- Actionable insights and recommendations to improve sales performance and coaching
- Capture and analyze customer engagements across phone, video, and email