What is CIS Utility Billing?
Utility Billing is a comprehensive solution that streamlines the billing and payment processes for utility companies, enabling them to efficiently manage their operations and provide seamless customer service. This web-based application offers a range of features to cater to the diverse needs of water, sewer, gas, electric, and waste management companies
Highlights
- Automated Meter Reading: The application's automated meter reading feature allows supervisors to collect consumption and status data for various utilities, simplifying the billing process
- Customer Account Management: Customers can easily manage their accounts, view detailed usage data, and connect with bill collectors for payments through the self-service portal
- Work Asset Management: The work asset management module enables managers to track equipment, assign tasks to crew members, and schedule maintenance, optimizing operational efficiency
- Integration with Accounting Platforms: CIS Utility Billing seamlessly integrates with various third-party accounting platforms, allowing employees to manage general ledger data and monitor financial activities
- Backflow Management: The backflow management module helps users schedule inspections and track vendor licenses and certifications, ensuring compliance with regulatory requirements
- Inventory Management: Supervisors can monitor inventory levels, generate purchase receipts, and manage multiple warehouses, streamlining the procurement and logistics processes.
Platforms
- Web-based
- Cloud, SaaS, Web-based
- On-Premise Windows
- Linux
- Desktop Linux
- Windows
- Mobile Android
- Desktop Windows
- On-Premise Linux
- Desktop Mac
- Mobile iPhone
- Mobile iPad
- Desktop Chromebook
Features
Email/Help Desk
Phone Support
Chat
In Person
Live Online
Knowledge Base
Webinars
Videos
Documentation