CloudTalk.io logo

CloudTalk.io

Connects to various information systems, manages customer data, and monitors team performance.

Made by CloudTalk

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Website

  • outbound-call-tracking

  • dialer

  • inbound-call-tracking

  • customer-experience

  • Voicemail

  • cheap-international-calls

  • call-center-software

  • low-cost-international-call

  • Customer Support

  • google-contact

  • business-management

  • dynamic-call-tracking

  • auto-dialer

  • voicemail-to-text

  • data-integration

  • virtual-call-center

  • cloud-contact-center-software

  • customer-satisfaction

  • mobile-voip

  • autodialer

  • free-web-calls

  • Help Desk

  • contact-centre

  • Integration

  • virtual-call-center-software

  • click-to-call-solution

  • free-calls

  • call-center

  • Phone System

  • sales-tracking

  • contact-center

  • international-calls

  • outbound-dialler

  • voip-recorder

  • speech-analyser

  • voip-integration

  • call-center-management

  • power-dialer

  • Mobile Apps

  • Software as a Service

  • Telemarketing

  • cloud-call-center

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What is CloudTalk.io?

CloudTalk is a cloud-based call center solution that offers over 50 advanced call features, enabling businesses to deliver exceptional customer support and boost sales. With its intuitive and easy-to-use interface, CloudTalk can be set up and ready to use in just a minute, making it a flexible and adaptable solution for companies of all sizes

Highlights

  • Integrates with a variety of CRM, e-commerce, and helpdesk services, allowing agents to access all relevant customer information in one place
  • Provides smart metrics to monitor and optimize the performance of customer support and sales teams
  • Eliminates the need for expensive hardware and IT administration, as the solution can be accessed through a computer, tablet, or smartphone with an internet connection
  • Offers a comprehensive set of advanced call features, including over 50 options, to enhance customer experience

Platforms

  • iPhone
  • Windows
  • Mac
  • Android
  • Software as a Service (SaaS)
  • Linux

Languages

  • English

Features

    • Call Tracking

    • Google contacts integration

    • Ecommerce Integration

    • Zapier integration

    • VoiP Calls

    • Call forwarding

    • Encrypted calls

    • Shopify integration

    • SMS Reminders

    • Pipedrive integration

    • Marketing Automation

    • Helpscout integration

    • Speech to text

    • Virtual PBX

    • IVR

    • Callback

    • Text messaging

    • Integration with Pipedrive

    • Call Tagging

    • Text to Speech

    • Skill based routing

    • Dedicated phone number

    • Encrypted VoIP calls

    • Salesforce integration

    • SMS Messaging

    • Call Analytics

    • Call routing

    • Magento integration

    • HubSpot integration

    • WebRTC

    • Audio Conferencing

    • Encrypted Chat

    • Zoho integration

    • Bigcommerce Integration

    • Voice Recording

    • Freshdesk integration

    • Data analytics

    • Encrypted Connection

    • Softphone

    • Blacklist monitoring

    • Call Transfer

    • Click to call

    • Call recording

    • Zendesk integration

    • Reporting

    • Voice Chat

    • Customer service

    • Speech Recognition

    • Workflow Automation

    • Real-time analytics