What is ContactPigeon?
ContactPigeon is a comprehensive omnichannel marketing automation platform that empowers retailers of all sizes to deliver the right message, at the right time, with the right content to each customer. It harnesses the power of big data and real-time customer behavior analytics to enable the creation of data-driven automations and personalized campaigns that react to customer actions and catalog changes in seconds. ContactPigeon's holistic approach addresses three key goals to drive sales growth:
Highlights
- Unified customer view: Collects and consolidates customer behavioral data to build a rich, unified profile of each customer
- Optimized engagement: Triggers automated and predictive messages at strategic moments in the customer journey to enhance sales conversion and retention
- Multichannel reach: Allows businesses to design and execute engaging campaigns across a wide range of messaging channels including email, SMS, Viber, mobile push, website, social media, and direct mail
- The platform's intuitive setup and onboarding process, with pre-built plugins, automation templates, and dedicated account support, make it accessible and easy to implement for marketers of all skill levels. By personalizing every customer interaction in a scalable way, ContactPigeon empowers businesses to unlock greater revenue potential from their web traffic.
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
Knowledge Base
Webinars
Documentation