What is Conversica?
Conversica is a leading provider of Intelligent Virtual Assistants (IVA) that help organizations attract, acquire, and grow customers at scale. Powered by advanced AI and natural language processing, Conversica's AI Assistants engage in human-like, two-way dialogues across multiple communication channels to automate and optimize revenue-generating activities for teams such as marketing, sales, customer success, and finance. With a large library of purpose-built conversational skills, Conversica's AI Assistants can be deployed quickly to personalize interactions at scale, delivering superior conversational accuracy and autonomy. By augmenting the workforce with AI-powered virtual team members, Conversica enables businesses to touch every lead, accelerate opportunities, and increase team performance without increasing headcount. Leveraging over a decade of experience and 1 billion interactions, Conversica's AI Assistants are built on a proven and patented intelligent automation platform, utilizing natural language understanding, natural language generation, and deep learning capabilities to engage contacts across multiple languages and communication channels with 98 accuracy, surpassing human performance
Highlights
- Intelligent Virtual Assistants that engage in human-like, two-way dialogues to automate and optimize revenue-generating activities
- Personalized interactions at scale across multiple communication channels and languages
- Proven, patented intelligent automation platform integrating natural language processing and deep learning capabilities
- 98 conversational accuracy, outperforming human counterparts
- Rapid deployment of purpose-built conversational skills to augment the workforce and boost productivity
Features
Next Generation of Conversation Editor
Expanded Library of Conversation Types and Third
New User Profiles Capability