Cover

What is Cover?

COVER is a comprehensive publishing and insurance management platform that streamlines various business processes for publishers, including the creation and planning of quotes, order processing, billing, and customer relationship management. Backed by renowned investors, the platform offers an integrated ERP (Enterprise Resource Planning) system and a robust CRM (Customer Relationship Management) system to address the diverse needs of the publishing industry The ERP system within COVER manages a range of business processes, from the planning and creation of quotes to order processing and billing. It includes features for subscription processing, dispatch optimization, and reporting, ensuring efficient management of magazines, books, events, e-books, and other digital content. The platform also offers interfaces to integrate with external systems, such as publisher deliveries, financial accounting software, and e-commerce platforms, enabling seamless data exchange and workflow integration The CRM system, on the other hand, focuses on direct customer engagement. It provides international address management, customizable qualification features, advertising histories, data protection amendments, and address groups. Additionally, the CRM system offers tools for email marketing, online marketing automation, telemarketing, and campaign management, empowering publishers to enhance customer relationships and targeted outreach

Highlights

• Integrated ERP and CRM systems for comprehensive publishing management
• ERP features for quote creation, order processing, billing, and subscription management
• Interfaces for integration with external systems, including publisher deliveries, financial accounting, and e-commerce platforms
• CRM functionality for international address management, customer data management, and marketing automation