What is Crewhu?
Crewhu is a comprehensive platform designed to help Managed Service Providers (MSPs) streamline their operations and drive business success. Combining customer satisfaction (CSAT) and net promoter score (NPS) tracking, employee recognition, and gamification capabilities, Crewhu offers a centralized solution to monitor and improve key metrics that directly impact an MSP's performance
Highlights
- Integrations with leading MSP tools: Crewhu seamlessly integrates with ConnectWise, AutoTask, Kaseya, Microsoft Teams, and Slack, allowing for a seamless flow of data and automation of recognition and engagement processes
- Customer feedback collection: Crewhu enables MSPs to gather CSAT, NPS, and custom survey data, providing valuable insights to enhance customer experience and identify areas for improvement
- Employee recognition and gamification: The platform allows MSPs to recognize and reward employees through peer-to-peer badges, prizes, and goal-based contests, fostering a culture of engagement and motivation
- Performance tracking and reporting: Crewhu provides detailed analytics and reporting, enabling MSPs to track the metrics that matter most, such as employee performance, customer satisfaction, and the impact on the bottom line.