What is CRM Messaging Cloud?
CRM Messaging is a text messaging platform that enables users to communicate with their contacts directly from top CRM systems such as Zoho, HubSpot, and GoHighLevel. The platform offers a team inbox for text messaging, allowing users to send targeted campaigns and automated alerts and notifications to their customers and prospects. With the ability to send SMS and WhatsApp messages at scale, businesses can leverage the high open rates of these communication channels to drive faster responses and higher conversion rates compared to traditional email marketing. The platform provides detailed analytics, including reports on messages sent, delivered, open rates, response rates, and campaign performance, empowering users to make data-driven decisions and optimize their messaging strategies
Highlights
- Team inbox for text messaging from top CRM platforms
- Send targeted campaigns and automated alerts and notifications via SMS and WhatsApp
- High open rates for SMS (98) and WhatsApp (99.9) compared to email (20)
- Detailed analytics on message delivery, open rates, response rates, and campaign performance