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Datto RMM

Remotely monitors, manages, and supports endpoint devices across a customer base.

Made by Datto

  • Email/Help Desk

  • 24/7 (Live rep)

  • Knowledge Base

  • Phone Support

  • Chat

  • FAQs/Forum

What is Datto RMM?

Datto RMM is a secure, cloud-based platform that enables Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. The platform offers a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Designed with a security-first approach, Datto RMM provides robust endpoint and data security features such as native ransomware detection, mandatory two-factor authentication, agent encryption, and more. With 24/7 support and 99.99 uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers

Highlights

  • Multi-tenant view for managing endpoints across customer base
  • Automated monitoring, alerts, and patch management
  • Endpoint remote control and insightful reporting
  • Native ransomware detection and endpoint/data security features
  • 24/7 support and 99.99 uptime

Platforms

  • Mobile iPhone
  • On-Premise Linux
  • On-Premise Windows
  • Mobile Android
  • Cloud, SaaS, Web-based
  • Desktop Linux
  • Web-based
  • Desktop Mac
  • Desktop Windows
  • Desktop Chromebook
  • Mobile iPad

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Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • In Person

    • FAQs/Forum

    • Live Online

    • 24/7 (Live rep)

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation