Dialfire logo

Dialfire

Turns browser into complete outbound call center.

Made by cloud IT Services

  • Email/Help Desk

  • Phone Support

  • Chat

  • Knowledge Base

  • FAQs/Forum

What is Dialfire?

Dialfire is a cloud-based outbound call center solution that transforms any web browser into a comprehensive call center platform. Equipped with a powerful predictive dialer and call blending capabilities, Dialfire empowers businesses to streamline their outbound calling operations. The platform offers a range of features designed to boost productivity, including customizable forms, multi-step campaigns with automated workflows, real-time analytics, call monitoring and recording, and seamless integration with existing software via a REST API. Dialfire's flexible pricing model, with no setup costs or agent seat fees, makes it an accessible solution for businesses of all sizes, including those with distributed teams or those looking to outsource to sub-contracted call centers. With its robust security measures and reliable performance, Dialfire provides a secure and efficient platform for organizations to effectively manage their outbound communication needs

Highlights

  • Predictive dialing and call blending tools to automate and optimize outbound calling
  • Customizable forms, multi-step campaigns, and automated workflows to streamline operations
  • Real-time analytics and call monitoring/recording for data-driven decision making
  • Seamless integration with existing software via REST API
  • Flexible pricing model with no setup costs or agent seat fees
  • Secure data and voice encryption for data protection

Platforms

  • Cloud, SaaS, Web-based
  • Desktop Mac
  • Desktop Linux
  • Mobile iPhone
  • Web-based
  • Desktop Chromebook
  • Mobile iPad
  • On-Premise Windows
  • On-Premise Linux
  • Mobile Android
  • Desktop Windows

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • FAQs/Forum

    • Live Online

    • Knowledge Base

    • Documentation