Dialpad

What is Dialpad?

Dialpad is a comprehensive cloud-based communication platform that seamlessly integrates voice, messaging, video, and meetings into a unified workspace accessible from any internet-enabled device. The platform boasts cutting-edge VoIP technology, including WebRTC and Opus codec, to deliver exceptional call clarity and reliability. Dialpad's suite of products, Dialpad Talk for calling, Dialpad Contact Center for contact center management, and Dialpad Sell for sales dialing, cater to the diverse communication and collaboration needs of organizations of all sizes

Highlights

• Real-Time Recommendations: Dialpad Sell's feature that displays answers to common prospect questions during active calls based on specific keyword detection
• Powerful Integrations: Seamless integrations with popular business tools like G Suite, Office 365, Salesforce, Zendesk, and Okta, ensuring users have access to the technology they need in a single solution
• AI-Powered Contact Center: Dialpad Contact Center's advanced AI capabilities for efficient contact center management