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Dotdigital

Organizes customer data, automates marketing campaigns, and tracks website activity across multiple channels.

Made by dotdigital

  • Email/Help Desk

  • 24/7 (Live rep)

  • Chat

  • Phone Support

  • Knowledge Base

What is Dotdigital?

Dotdigital is a comprehensive customer experience and data platform that enables marketing teams to deliver highly personalized, cross-channel customer journeys. By unifying and enriching customer data, the platform breaks down data silos and streamlines decision-making, allowing marketers to create engaging experiences at scale. Powered by advanced AI capabilities, Dotdigital automates personalized interactions across a wide range of channels, including web, email, SMS, WhatsApp, chat, push, social, and ads Trusted by over 4,000 brands across diverse industries, Dotdigital empowers marketers around the globe to acquire, convert, and retain customers effectively. Headquartered in London and established in 1999, the company is committed to building trusted, connected, and future-proofed solutions that cater to the needs of customer-focused businesses

Highlights

  • Unified customer data platform that consolidates data from various sources
  • Automated cross-channel marketing campaigns with personalized content
  • Integration with leading ecommerce platforms and CRM systems
  • Omnichannel messaging capabilities, including SMS, live chat, and social media

Platforms

  • Mobile Android
  • On-Premise Linux
  • On-Premise Windows
  • Cloud, SaaS, Web-based
  • Desktop Windows
  • Mobile iPhone
  • Desktop Linux
  • Desktop Mac
  • Web-based
  • Desktop Chromebook
  • Mobile iPad

Languages

  • German
  • English
  • Finnish
  • French
  • Hungarian
  • Indonesian
  • Italian
  • Japanese
  • Malay
  • Dutch
  • Norwegian
  • Polish
  • Portuguese
  • Slovak
  • Spanish
  • Swedish
  • Turkish
  • Chinese (Simplified)

Social

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • In Person

    • Live Online

    • 24/7 (Live rep)

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation