What is Drift?
Drift is a powerful conversational marketing platform that helps businesses engage with their customers in real-time, personalized conversations. The platform combines chat, email, video, and automation to create a seamless customer experience, removing the friction from the buying process
Highlights
- Conversational Marketing: Drift enables real-time, personalized conversations with customers, helping businesses align sales and marketing on a unified platform
- AI-Powered Chatbots: The platform utilizes AI-powered chatbots to understand customer behavior and deliver personalized recommendations and experiences
- Customizable Live Chat: Drift offers customizable live chat widgets, allowing businesses to engage with customers on their terms, at any time
- Integrated Email and In-App Messaging: The platform provides email follow-ups for abandoned chats, email campaign automation, and in-app messaging capabilities to reach customers across multiple channels.
Features
Bots
Onboarding
SMS Messaging