Drift logo

Drift

Personalized communication with customers throughout their journey.

Made by Drift, Inc.

  • Help Desk

  • Customer Support

  • alm

  • Live Chat

  • in-app-messaging

  • Email Marketing

  • Research

  • Artificial intelligence

  • CRM

What is Drift?

Drift is a powerful conversational marketing platform that helps businesses engage with their customers in real-time, personalized conversations. The platform combines chat, email, video, and automation to create a seamless customer experience, removing the friction from the buying process

Highlights

  • Conversational Marketing: Drift enables real-time, personalized conversations with customers, helping businesses align sales and marketing on a unified platform
  • AI-Powered Chatbots: The platform utilizes AI-powered chatbots to understand customer behavior and deliver personalized recommendations and experiences
  • Customizable Live Chat: Drift offers customizable live chat widgets, allowing businesses to engage with customers on their terms, at any time
  • Integrated Email and In-App Messaging: The platform provides email follow-ups for abandoned chats, email campaign automation, and in-app messaging capabilities to reach customers across multiple channels.

Platforms

  • Android Tablet
  • Slack
  • Online
  • Mobile iPad
  • iPhone
  • Web-based
  • Cloud, SaaS, Web-based
  • Desktop Chromebook
  • iPad
  • Android
  • On-Premise Windows
  • Desktop Windows
  • On-Premise Linux
  • Desktop Linux
  • Desktop Mac
  • Mobile iPhone
  • Google Chrome
  • Mobile Android

Languages

  • English

Features

    • Bots

    • Onboarding

    • SMS Messaging