What is Dynamics 365 Sales?
Microsoft Dynamics CRM is a comprehensive customer relationship management (CRM) solution that combines sales productivity, marketing effectiveness, and customer service capabilities. It enables businesses to manage customer interactions, automate business processes, and gain valuable insights to drive growth
Highlights
- Cloud, on-premises, or hybrid deployment options to suit diverse business needs
- Marketing automation tools for targeted campaigns and lead generation
- Sales force automation features for streamlining the sales process
- Mobile CRM apps and integration with social media data for managing customer relationships on-the-go