What is Exponent Case Management?
Exponent Case Management is a comprehensive, cloud-based solution designed to help mid-to-large human services organizations and nonprofits drive better social impact through data-driven program management. Built on the Salesforce platform, this customizable application offers a suite of features including intake, assessment, service tracking, case records, outcomes reporting, referral tracking, and compliance management
Highlights
- Intake and Assessment: Tailored intake forms enable teams to capture detailed client and case data during the initial assessment process
- Service Tracking: The platform allows case workers to monitor client participation and progress across various programs and services
- Outcomes Reporting: Users can create custom reports to connect client outcomes with program indicators, enabling data-driven decision-making
- Referral Tracking: Staff can record external and internal referrals, communicate with referral partners, and request updates through a secure portal
- Compliance Management: The application supports incident tracking and other compliance-related record-keeping to ensure regulatory adherence.
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
Knowledge Base
Webinars
Videos
Documentation