What is Extend ?
Extend is a cloud-based call center solution that enables your website to receive unlimited calls. It provides teams with essential tools to manage customer interactions effectively. Users can seamlessly integrate Extend into their existing website, allowing callers to connect directly without the need for a separate phone number or app. The platform offers real-time call monitoring, customizable call routing, and detailed reporting to help businesses optimize their customer support operations
Highlights
- Unlimited call handling capacity from website integration
- Real-time call monitoring and management features
- Customizable call routing to direct inquiries to appropriate teams
- Detailed reporting and analytics to track call volume and performance
Platforms
- Web
- iOS
- Android
Social