What is Featurebase?
Featurebase is a comprehensive customer feedback solution that consolidates user input from various channels into a centralized, user-friendly platform. It enables organizations to capture, analyze, and respond to product feedback, bug reports, and feature requests in a streamlined manner.
Highlights
- Centralizes user feedback from multiple channels (email, live chat, social media, etc.) into a single, public feedback board
- Allows customization of feedback boards and widgets to suit specific business needs
- Facilitates feature voting to help prioritize development based on user demand
- Provides a public product roadmap and changelog to keep customers informed about product updates
- Automates feedback collection and management processes to enhance efficiency
Platforms
- Software as a Service (SaaS)
- On-Premise Windows
- Web-based
- Desktop Linux
- Desktop Windows
- Mobile Android
- Cloud, SaaS, Web-based
- Desktop Mac
- Mobile iPhone
- On-Premise Linux
- Web
- Desktop Chromebook
- Mobile iPad
Languages
- English
Social
Features
Kanban Board
Ad-free
User Rating
Real time collaboration