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Feefo

Collects genuine, verified customer feedback to enhance customer experience and improve brand reputation.

Made by Feefo

  • Email/Help Desk

  • Knowledge Base

  • Chat

  • Phone Support

  • FAQs/Forum

What is Feefo?

Feefo is a comprehensive consumer reviews and insights platform that enables businesses to collect, manage, and respond to valuable customer feedback. Leveraging a network of over 6,000 brands worldwide, Feefo facilitates the collection of reliable, verified reviews from genuine customers. This empowers both consumers and businesses to make informed decisions

Highlights

  • Verified Customer Feedback: Feefo invites only verified customers to leave reviews, ensuring the reliability and authenticity of the feedback
  • Customizable Review Display: Feefo provides flexible options to showcase reviews and ratings on a company's own website, catering to various customer touchpoints
  • Integration and Sharing: Feefo's dashboard offers integration tools, including an API and a Facebook app, enabling seamless integration and social sharing of reviews
  • Improved Search and Conversion: Feefo's partnership with Google allows businesses to display star ratings in search results, boosting search visibility and conversion rates.

Platforms

  • On-Premise Windows
  • Web-based
  • Mobile iPad
  • Desktop Windows
  • Cloud, SaaS, Web-based
  • Desktop Linux
  • Mobile Android
  • Desktop Mac
  • Desktop Chromebook
  • On-Premise Linux
  • Mobile iPhone

Languages

  • Bulgarian
  • Czech
  • Danish
  • German
  • Greek
  • English
  • Finnish
  • French
  • Hungarian
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Latvian
  • Lithuanian
  • Dutch
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovak
  • Spanish
  • Swedish
  • Thai
  • Turkish
  • Chinese (Simplified)

Social

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • FAQs/Forum

    • Live Online

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation