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FieldEdge

Tracks customers, dispatches, finances, service agreements, inventory, service history, and technicians.

Made by Xplor Technologies

  • Email/Help Desk

  • Phone Support

  • Chat

  • Knowledge Base

  • FAQs/Forum

What is FieldEdge?

FieldEdge is a comprehensive field service management software designed to streamline operations and maximize profits for HVAC, plumbing, and electrical professionals. This web-based platform offers a robust suite of features that connect the office and field teams, enabling efficient job scheduling, seamless payment processing, and enhanced customer service

Highlights

  • Customer History: Maintain detailed records of client interactions, service agreements, and job histories to provide personalized and informed service
  • Dispatch Board: Optimize technician scheduling and dispatch based on skill sets, location, and availability, saving office staff up to 20 hours per week
  • QuickBooks Integration: Eliminate the need for double data entry with a seamless integration that synchronizes financial and job data
  • Mobile App: Empower technicians with on-the-go access to job details, price books, and inventory, enabling them to provide exceptional customer service and upsell opportunities.

Platforms

  • Mobile iPhone
  • Mobile Android
  • On-Premise Linux
  • Windows
  • Desktop Windows
  • Linux
  • On-Premise Windows
  • Web-based
  • iPhone
  • Mac
  • Desktop Linux
  • Desktop Mac
  • Android
  • Desktop Chromebook
  • iPad
  • Cloud, SaaS, Web-based
  • Mobile iPad

Languages

  • English

Social

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • In Person

    • FAQs/Forum

    • Live Online

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation