What is FieldEdge?
FieldEdge is a comprehensive field service management software designed to streamline operations and maximize profits for HVAC, plumbing, and electrical professionals. This web-based platform offers a robust suite of features that connect the office and field teams, enabling efficient job scheduling, seamless payment processing, and enhanced customer service
Highlights
- Customer History: Maintain detailed records of client interactions, service agreements, and job histories to provide personalized and informed service
- Dispatch Board: Optimize technician scheduling and dispatch based on skill sets, location, and availability, saving office staff up to 20 hours per week
- QuickBooks Integration: Eliminate the need for double data entry with a seamless integration that synchronizes financial and job data
- Mobile App: Empower technicians with on-the-go access to job details, price books, and inventory, enabling them to provide exceptional customer service and upsell opportunities.
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
Knowledge Base
Webinars
Videos
Documentation