First Due

What is First Due?

The First Due incident management solution offers a comprehensive set of tools to help Fire and EMS agencies enhance their operations, from pre-incident planning and fire prevention to personnel scheduling and mobile emergency response. The platform consolidates essential functions such as NFIRS reporting, electronic patient care records (ePCR), asset management, and community engagement into a single integrated software suite. With First Due, agencies can streamline their workflows, improve data-driven decision making, and maintain visibility across the organization

Highlights

• Pre-Incident Planning: Allows agencies to document and access critical building information, pre-plan response strategies, and share data across teams
• Fire Prevention: Simplifies the inspection process, tracks compliance, and supports community risk reduction initiatives
• NFIRS & ePCR: Provides intuitive interfaces for incident reporting and electronic patient care documentation
• Scheduling & Personnel: Facilitates staff scheduling, leave management, and personnel records
• Assets & Inventory: Manages equipment, vehicles, and other resources to maintain operational readiness
• Mobile Response: Enables real-time data access and updates during emergency incidents.