What is FMX?
Facilities Management eXpress (FMX) is a cloud-based facilities management software solution that enables facilities managers to efficiently and effectively track work orders, schedule resources, and plan maintenance. The easy-to-use, configurable platform features a calendar view that allows anyone to submit, track, and manage requests, events, and assets. Facilities owners and managers gain visibility into activities and costs, while building staff and tenants receive updated status information on their facilities requests. The software decreases work order resolution time, organizes preventive maintenance tasks, and provides a centralized system to manage equipment and assets. FMX offers ongoing customer support and training, reporting a 98 customer satisfaction rating and a 30-minute average response time. The solution is accessible from any web browser, including mobile devices, and allows for unlimited requesting users at no additional cost
Highlights
- Centralized facilities management system to track work orders, schedule resources, and plan maintenance
- Calendar-based interface for submitting, tracking, and managing requests, events, and assets
- Visibility into facilities activities and costs for managers and owners
- Status updates for building staff and tenants on their requests
- Reduced work order resolution time and organized preventive maintenance tasks
- Accessible from any web browser, including mobile devices, with unlimited requesting users
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Videos
Documentation