What is Forsta?
Forsta, a cutting-edge Experience and Research Technology platform, empowers organizations to break down silos and gain a comprehensive understanding of their audiences' experiences. The platform seamlessly integrates Customer Experience (CX), Employee Experience (EX), and Market Research data, enabling companies to make informed decisions and drive growth
Highlights
- Unified data platform: Consolidates CX, EX, and Market Research data, providing a holistic view of audience experiences
- Customizable surveys: Allows creation of tailored surveys in multiple languages, leveraging machine learning to detect question types and answer choices
- Diverse data collection: Captures customer feedback through various channels, including video responses
- Compliance-focused: Ensures data collection adheres to GDPR and CCPA standards
- Robust reporting and analytics: Generates real-time reports and visualizations to inform decision-making
Features
Email/Help Desk
Phone Support
Chat
In Person
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Videos
Documentation