FranConnect

What is FranConnect?

FranConnect, the leading franchise management software provider, has been serving as the sales, operations, and marketing backbone for over 800 brands worldwide for the past 20 years. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline operational performance. FranConnect customers, spanning all sizes, growth phases, and industries, grow 44 faster on average than the broader franchising market. Backed by private-equity investor Serent Capital, FranConnect is headquartered in Herndon, Virginia, with global follow-the-sun operations

Highlights

• Unified information system for centralized management of compliance and historical records
• Automated alerts for important events like legal violations, insurance expirations, renewal dates, and payments due
• Comprehensive tracking of contract transfers, expirations, renewals, and terminations
• Field operations management tools, including field team and franchisee activity tracking, store visit reports, follow-up tasks, franchisee self-evaluations, performance benchmarking, reporting, and dashboards
• Identification of non-compliance trends and creation of programs to address issues
• Streamlined franchisee onboarding process with workflow-based project plans, collaboration between departments, and customizable online training courses
• Centralized communications hub, marketing management, CRM functionality, franchise insights, and financial data management