Froged logo

Froged

Increases sales, improves support, and engages customers.

Made by Froged Technologies

  • Customer Support

  • Live Chat

  • Email Marketing

What is Froged?

The FROGED platform is a comprehensive solution that empowers businesses to enhance their customer engagement, support, and retention strategies. This all-in-one platform combines modern live chat, in-app messaging, automated messaging, user behavior tracking, knowledge base, and email automation capabilities, providing businesses with the tools they need to optimize the entire customer lifecycle

Highlights

  • Integrated customer journey management: Connect and manage the onboarding, engagement, and proactive customer support stages of the customer lifecycle in a single platform
  • Personalized customer experiences: Leverage customer data and behavior insights to deliver personalized product flows, chat interactions, and email campaigns, tailored to each user's unique needs
  • Automation and efficiency: Streamline customer support and engagement processes through automated messaging, knowledge base integration, and email marketing tools, freeing up resources for other business priorities
  • Comprehensive analytics and reporting: Access deep customer analytics, marketing automation insights, and business performance data to make informed decisions and drive growth.

Platforms

  • Windows
  • Web
  • Desktop Windows
  • Desktop Linux
  • Mobile Android
  • Desktop Chromebook
  • Software as a Service (SaaS)
  • Mobile iPad
  • Mobile iPhone
  • Android
  • Mac
  • On-Premise Windows
  • Cloud, SaaS, Web-based
  • iPhone
  • Desktop Mac
  • On-Premise Linux
  • Web-based

Languages

  • English
  • Basque
  • French
  • Portuguese
  • Spanish

Features

    • User Profiles

    • Automatic messages

    • Data analytics

    • Automatic customer engagement

    • Behavioural targeting

    • Integrated Chat

    • Onboarding

    • Knowledge Base

    • Email tracking

    • Marketing Automation

    • User Profiles with Location

    • Email automation