What is Froged?
The FROGED platform is a comprehensive solution that empowers businesses to enhance their customer engagement, support, and retention strategies. This all-in-one platform combines modern live chat, in-app messaging, automated messaging, user behavior tracking, knowledge base, and email automation capabilities, providing businesses with the tools they need to optimize the entire customer lifecycle
Highlights
- Integrated customer journey management: Connect and manage the onboarding, engagement, and proactive customer support stages of the customer lifecycle in a single platform
- Personalized customer experiences: Leverage customer data and behavior insights to deliver personalized product flows, chat interactions, and email campaigns, tailored to each user's unique needs
- Automation and efficiency: Streamline customer support and engagement processes through automated messaging, knowledge base integration, and email marketing tools, freeing up resources for other business priorities
- Comprehensive analytics and reporting: Access deep customer analytics, marketing automation insights, and business performance data to make informed decisions and drive growth.
Features
User Profiles
Automatic messages
Data analytics
Automatic customer engagement
Behavioural targeting
Integrated Chat
Onboarding
Knowledge Base
Email tracking
Marketing Automation
User Profiles with Location
Email automation