What is Gainsight PX?
The Gainsight PX platform empowers businesses to deliver compelling digital experiences that drive customer adoption and retention. With its robust suite of tools, Gainsight PX enables companies to deeply understand user behavior, gather valuable feedback, and optimize the product experience at scale
Highlights
- Personalized in-app engagements and self-serve resources: Gainsight PX allows businesses to create tailored experiences and provide on-demand support to users within the application
- Powerful analytics and usage data: The platform offers advanced analytics and detailed usage insights, enabling data-driven decision-making to improve the product
- Comprehensive voice of the customer tools: Gainsight PX provides a suite of feedback collection and analysis capabilities, allowing companies to gather and act on customer sentiment
- Integration with multiple third-party platforms: The solution seamlessly integrates with a wide range of business tools, facilitating a unified view of customer data and streamlining workflows.
Features
Email/Help Desk
Phone Support
Chat
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Documentation