GetSwift

What is GetSwift?

GetSwift is a comprehensive delivery management software that streamlines last-mile operations, enabling businesses to efficiently track drivers, alert customers through live tracking, and collect valuable business intelligence to continually improve and grow their delivery services. The web-based platform offers a range of features to optimize routing, assign tasks to drivers, manage dispatches, capture proof of delivery, and monitor orders in real-time. GetSwift's proprietary batching algorithm automatically assigns delivery orders to drivers based on factors such as distance, availability, load capacity, and performance, helping to save on fuel costs and delivery times. The solution provides a centralized customer database, allowing businesses to maintain detailed records of client interactions, and offers real-time job tracking to reduce missed deliveries and customer complaints. Customers can also track their own deliveries. GetSwift further supports performance assessment, enabling managers to monitor driver service details and gather feedback from customers. Dedicated mobile apps for Android and iOS allow field employees to stay connected, capture proof of delivery, and share information with the central team. The platform is tailored for businesses in logistics, transport, delivery, courier, long-haul, and trucking industries

Highlights

• Automated order assignment to drivers based on optimized parameters
• Real-time tracking and monitoring of delivery status and driver availability
• Centralized customer database with detailed client interaction records
• Proof of delivery capture via mobile apps with photos, customer notes, and e-signatures
• Performance assessment and feedback tracking to improve service quality