What is Gist?
Gist Live Chat is a comprehensive platform that combines sales, marketing, and customer support conversations into a centralized hub, enabling businesses to engage with customers on a more personal level and facilitate real-time interactions across various channels. The platform's intuitive design ensures a seamless user experience for both businesses and their customers, fostering natural conversations akin to interacting with friends and family
Highlights
- Unified Conversations: Consolidates all customer interactions, including those within your app, on your website, or via email, into a single, cohesive view
- Mobile Accessibility: The Gist mobile app allows you to view, respond to, and manage customer conversations on-the-go, with the ability to change conversation statuses (open, pending, closed)
- Engaging Communication: Empowers your team to send personalized messages using emojis and GIFs, creating more engaging and relatable interactions.
Features
User tracking
Onboarding
Customer service
Marketing Automation
Live Support Chat
Retrospective Analysis
Email automation
Customer Analytics