Gist logo

Gist

Manage contacts, chat with leads, and access help desk, knowledge base, and email marketing automation from a single source.

Made by ConvertFox Global, Inc.

  • event-tracking

  • in-app-support

  • Live Chat

  • lifecycle-emails

  • in-app-messaging

  • Email Marketing

  • Research

  • Customer Chat

  • Customer Support

  • email-campaign

  • Lead Generation

  • user-onboarding

  • customer-intelligence

  • forms

What is Gist?

Gist Live Chat is a comprehensive platform that combines sales, marketing, and customer support conversations into a centralized hub, enabling businesses to engage with customers on a more personal level and facilitate real-time interactions across various channels. The platform's intuitive design ensures a seamless user experience for both businesses and their customers, fostering natural conversations akin to interacting with friends and family

Highlights

  • Unified Conversations: Consolidates all customer interactions, including those within your app, on your website, or via email, into a single, cohesive view
  • Mobile Accessibility: The Gist mobile app allows you to view, respond to, and manage customer conversations on-the-go, with the ability to change conversation statuses (open, pending, closed)
  • Engaging Communication: Empowers your team to send personalized messages using emojis and GIFs, creating more engaging and relatable interactions.

Platforms

  • iPad
  • Desktop Chromebook
  • Mobile iPhone
  • Desktop Mac
  • Mobile iPad
  • Desktop Linux
  • Android Tablet
  • On-Premise Linux
  • On-Premise Windows
  • Web
  • Desktop Windows
  • iPhone
  • Cloud, SaaS, Web-based
  • Online
  • Mobile Android
  • Android

Languages

  • English

Features

    • User tracking

    • Onboarding

    • Customer service

    • Marketing Automation

    • Live Support Chat

    • Retrospective Analysis

    • Email automation

    • Customer Analytics