Gong.io

Records and analyzes customer interactions to deliver insights that help teams win more deals.

Made by Gong.io

  • Email/Help Desk

  • Knowledge Base

  • FAQs/Forum

What is Gong.io?

Gong's Revenue Intelligence platform provides businesses with a comprehensive solution to optimize their sales and customer engagement strategies. By capturing and analyzing customer interactions across various channels, including phone, web conferencing, and email, Gong empowers companies to gain unfiltered visibility into their sales processes, deals, and market dynamics

Highlights

  • Interaction Capture: Gong's platform records and transcribes customer interactions across multiple communication channels, enabling teams to access and review the full context of their engagements
  • Conversational Intelligence: The platform utilizes advanced natural language processing to understand and extract valuable insights from customer conversations, allowing sales teams to identify key trends, pain points, and opportunities
  • Actionable Insights: Gong's platform delivers data-driven insights and recommendations to help sales teams win more deals, improve rep performance, and gain critical market intelligence
  • Diverse Clientele: The solution has been adopted by leading companies, such as LinkedIn, HubSpot, Pinterest, and Twilio, to drive their revenue growth and customer success strategies.

Platforms

  • Desktop Chromebook
  • Desktop Linux
  • Desktop Mac
  • Desktop Windows
  • Cloud, SaaS, Web-based
  • Android
  • Mobile Android
  • iPhone
  • On-Premise Linux
  • On-Premise Windows
  • Mobile iPad
  • Web-based
  • Mobile iPhone

Features

    • Email/Help Desk

    • FAQs/Forum

    • Live Online

    • Knowledge Base

    • Webinars

    • Documentation