What is Groomsoft?
Groomsoft is a comprehensive, cloud-based pet grooming management software designed to streamline the operations of small to mid-size pet grooming businesses. With its robust set of features, Groomsoft empowers users to efficiently manage customer and pet information, appointment scheduling, communication, and more
Highlights
- Online Appointment Booking: Groomsoft's integration with PetGroomerFinder.com allows customers to book appointments 24/7, reducing data entry for the business
- Two-way Text Messaging: The software enables seamless communication with customers, including automated appointment reminders and the ability to notify them when their pet's grooming is complete
- Customizable Profiles and Tracking: Groomsoft allows users to create detailed customer and pet profiles, including vaccination records and special instructions (e.g., "biter", "allergies"), to provide personalized care
- Comprehensive Appointment Management: The software offers daily, weekly, monthly, and groomer-specific appointment calendars, as well as the ability to schedule recurring appointments and set up automatic reminders
- Integrated Pet Loss Sympathy Gifts: Groomsoft provides a unique feature that allows businesses to send personalized pet loss sympathy gifts and handwritten cards to grieving customers, strengthening client relationships
- Mobile Grooming Support: For mobile groomers, Groomsoft offers features such as optimized routing, satellite-view mapping, automatic mileage tracking, and the ability to identify pets due for grooming near current appointments.
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
Knowledge Base
Videos
Documentation