What is GSMtasks?
GSMtasks is a comprehensive mobile fleet management solution that helps organizations optimize the productivity and efficiency of their mobile workforce, including drivers, couriers, and technicians. The platform provides a suite of features that enable real-time tracking, task management, route optimization, and customer communication, all accessible through intuitive mobile apps and web-based dashboards
Highlights
- Mobile apps for iOS and Android that allow drivers to view their daily tasks, access navigation, communicate with customers, and receive updates on changes or cancellations
- Real-time web dashboard for back-office teams to manage tasks, monitor worker locations, and analyze performance metrics
- Route optimization capabilities that consider task duration, worker location, and traffic conditions to determine the most efficient driving routes
- Automated customer notifications, including delivery ETAs and tracking links, to improve transparency and customer satisfaction
- Integration with existing systems, such as CRM and warehouse management, to streamline operations and data flows
- Field service management features, including a drag-and-drop calendar for scheduling, access to client information, and the ability to reassign tasks
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Videos
Documentation