What is Heap?
Heap is a digital insights platform that empowers product teams to make data-driven decisions and deliver better customer experiences. By capturing and analyzing comprehensive user data, Heap provides a complete understanding of the customer journey, enabling teams to identify and address pain points, optimize conversions and retention, and build increasingly valuable features
Highlights
- Comprehensive data capture: Heap automatically tracks and records every user action, providing a complete dataset for in-depth analysis
- Session replay: Heap's native session replay feature allows teams to visually observe user behavior and quickly identify friction points
- Automated data science: Heap's powerful data science layer automatically surfaces the insights that can drive the biggest business impact
- Flexible integration: With over 100 integrations, Heap enables teams to blend user data with other sources to build a holistic view of the customer
- Secure and compliant: Heap prioritizes the safety of customer data through custom security configurations, PII protections, and compliance with industry standards.
Features
Define analytics events using a simple, point 'n'
Automatically capture every user action in your
Define meaningful user segments in seconds,
All analysis is automatically retroactive, so
Define active users and plot their growth, or