Hiver

What is Hiver?

Hiver is a Gmail extension that empowers teams to efficiently manage shared inboxes directly from their Gmail accounts. It seamlessly integrates with Google Workspace, enabling teams to access, delegate, and track emails in shared inboxes without disrupting their daily workflow. Hiver's intuitive design complements Gmail's existing interface, adding valuable functionality through strategically placed buttons and sections

Highlights

• Shared Inbox Management: Hiver allows teams to effectively manage emails in shared inboxes, such as support, sales, or any other shared email addresses, right from their Gmail accounts
• Collaboration and Delegation: Teams can assign, track, and collaborate on customer queries within the Gmail interface, ensuring smooth communication and task management
• Advanced Functionality: Hiver offers features like collision alerts, email tags, auto-assignment, email templates, SLA tracking, and comprehensive analytics, all seamlessly integrated into Gmail
• Versatility: Hiver is available on both iOS and Android platforms, providing mobile access and flexibility for teams on the go.