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Hotello

Manages an establishment's day-to-day operations and customer service.

Made by Hotello

  • Email/Help Desk

  • 24/7 (Live rep)

  • Knowledge Base

  • Chat

  • Phone Support

  • FAQs/Forum

What is Hotello?

Hotello is a comprehensive cloud-based property management system (PMS) designed to streamline hotel operations and enhance guest experiences. The solution's elegant design and robust capabilities enable hotels of various types to create an efficient technological hub, catering to the evolving needs of the hospitality industry

Highlights

  • Front Office Features: Inventory management, automated backups, night audit, invoicing, check-in/out
  • Operations Management: User and security controls, internal communication system, integrated agenda with events and calendar
  • Occupancy Enhancement: Availability chart, booking engine, email marketing tools
  • Overall Management: Budgeting, room allocation, automated email communication
  • Guest Experience: Reviews management, group management, maintenance management, guest preference tracking
  • Administrative Support: Part owner management, automatic invoice transmission, reminders, thank you letters
  • Multilingual: Available in English and French

Platforms

  • Desktop Linux
  • Cloud, SaaS, Web-based
  • Web-based
  • Desktop Mac
  • Mobile iPad
  • Desktop Windows
  • On-Premise Windows
  • Windows
  • On-Premise Linux
  • Android
  • Desktop Chromebook
  • Mobile iPhone
  • iPad
  • Linux
  • Mobile Android

Languages

  • English
  • French

Social

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • In Person

    • FAQs/Forum

    • Live Online

    • 24/7 (Live rep)

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation