What is IBM Sterling Order Management?
IBM Sterling Order Management is a comprehensive solution that orchestrates cross-channel selling and order fulfillment processes across a dynamic business network of customers, suppliers, and partners. With robust cross-channel functionality, the system can intelligently broker orders across disparate systems, provide a global view of inventory across the supply chain, and enable agile adaptation to changing market conditions
Highlights
- Intelligent order orchestration: Seamlessly manages orders across multiple channels and systems, ensuring flawless fulfillment
- Omnichannel capabilities: Supports a range of customer-centric fulfillment options, including curbside pickup, buy online pickup in-store (BOPIS), and ship-from-store (SFS)
- Inventory visibility and optimization: Provides real-time insights into inventory levels across the supply chain, enabling efficient demand matching and inventory management.